Handling small (and annoying) third-party claims through Broadspire Israel

May 15, 2018

Without the headaches, time, and energy that these claims demand from you

We are pleased to introduce the collaboration between us and Broadsphere Israel, a company specializing in third-party claims management. Before presenting Broadsphere Israel and the ways it can assist you, let us start with a brief overview of how this service can make your life easier:

One characteristic of the construction industry in the commercial sector is that everything is big! Financial volumes are large, the number of professionals and workers involved in constructing a building (let alone a complex of buildings) is significant, profits are substantial, and alongside these come the risks. Insurance events—and as a consequence, damages, claims, and compensation—are often also large in scale.

Naturally, those active in the industry are not prepared to deal with the “small stuff,” especially minor claims considered “annoying.” Yet, these claims land on your desk and demand time, energy, and attention—distracting you from managing larger projects and even potentially harming your reputation. Here are three common examples of minor claims:

A concrete pump operator washed away spilled concrete onto the sidewalk at the end of the workday, causing a pedestrian to slip and break their hand.
A pedestrian tripped and was injured due to a depression in the sidewalk caused by truck traffic at the construction site entrance.
A gate at the site entrance, caught by the wind, swung and hit a passing car, causing damage.

Sometimes, such damages lead to large claims requiring insurance involvement. However, in many cases, the claimant does not suffer significant harm but perceives an “easy target” and therefore demands high compensation (because asking is easy… proving less so).

Given this, your options are:

Pay the required compensation out of pocket (for which you don’t need us).
Involve your insurance (and pay a high deductible, which is almost automatically triggered by the insurer’s legal handling).
Go through the courts, with all the time, energy, and legal costs that entails.

Or… you can turn to us, through Broadsphere Israel, who will remove this nuisance from your shoulders and resolve the claim to your satisfaction.

Without the headaches, time and energy these claims require from you

We are pleased to present the cooperation that has been formed between us and Broadspire Israel, a company that deals with third-party claims management. Before we introduce Broadspire Israel and how much it can help you, we will begin with a brief overview - how much this service can make it easier for you:

One of the characteristics of the construction industry in the business sector is: everything is big! The financial volumes are large, the number of professionals and those employed in the construction of a building (let alone a building complex) is large, the profits are large, and alongside them, the risks, insurance events and, as a result, the damages, claims and compensation - are also often measured in large volumes.

Naturally, those in the industry are not prepared to deal with 'small matters', and especially not with small claims that are considered 'nuisances.' But they are placed on your desk and require your time, energy, and involvement that interferes with the management of the big things and even damages your reputation. Here are three typical examples of small claims:

A concrete pump operator washed away the concrete that had spilled onto the sidewalk after finishing his work, resulting in a pedestrian slipping and breaking his hand.
A pedestrian tripped and was injured as a result of a depression created in the sidewalk by trucks passing at the entrance to the construction site.
The entrance gate to the site, which was caught in the wind and pushed away, hit a passing car and caused damage to it.

Sometimes these damages give rise to large claims that require insurance to be activated. However, in many cases the plaintiff does not suffer major damage but feels that he has caught 'easy prey' and therefore demands high compensation (because demanding is easy... proving is a little less so).

In light of the above, the options available to you are:

Put your hand in your pocket and pay the required compensation (you don't need us for that)
Activate the insurance (and pay a high deductible that is activated almost automatically for the insurance company's legal handling)
Reaching the courts with all that entails - time, energy, hassle, and attorney fees.
Or... contact Broadsphere Israel through us, who will relieve you of this harassment and close the claim to your satisfaction.

Contents and benefits of Broadspire's collaboration with clients Itzik Simon

By: Ron Tosman - CEO of Broadsphere Israel

1. Broadspire Israel is an international company that handles third-party claims. Our company specializes in the field of torts, including personal injury claims, property claims, third-party liability, and product liability.

2. The parent company, Tusman & Co. Appraisers and Surveyors, is one of the first appraisal firms in the insurance sector in Israel. The company has been operating for over seven decades and is engaged in appraisals and coverage, mainly for insurance purposes, in all sectors of the economy in Israel and in most countries of the world. Tusman & Co. operates and works in cooperation with local insurers and reinsurers, companies, entrepreneurs, investment and management companies, private and public economic institutions and bodies, municipalities, etc. Tusman & Co. is the exclusive representative in Israel of Crawford & Co. – the largest international appraisal firm in the world.

3. The collaboration with the parent company "Tosman & Co." allows customers to receive a variety of solutions in the legal, insurance, and appraisal fields, thus providing the customer with a quick, professional, and comprehensive response when receiving letters of demand and letters of claim.

4. As part of a collaboration with the Itzik Simon Insurance Agency, our company offers its clients an initial evaluation of the case free of charge, as well as convenient and affordable rates, especially if the case has been settled and the client has received a settlement letter.

5. Broadspire performs an initial assessment of the client's claims and provides the client with a quick and effective response regarding the chances of the claim and the amount of compensation for the damage caused, thus answering the question of whether there is a need to transfer the claim to the insurance company.

6. We work to be the leading company in its field while maintaining the highest level of services for our customers.
Broadspire is committed to providing the customer with an available and consistent response.

7. Broadsphere undertakes, before concluding any negotiations, to inform the customer and obtain his approval of the settlement amount unless otherwise agreed between the parties.

8. Broadspire updates the customer in situations where there is reason to reject the demand/claim.

10. Our clients include public and commercial entities such as the United Nations, the Tel Aviv Municipality, the ISS global network, the Hilton hotel chain, the David Intercontinental Hotel, Israellift and many more.
11. The client may terminate his work with Broadspire at any time, provided that he has paid for the cases being handled and/or the cases in which they were handled.

12. The company's goal is to manage claims in the best possible way and in a way that will result in cost savings and maintain your company's reputation and name, while fully cooperating with insurance companies.

13. Our company has the professional experience and capabilities required for optimal handling of third-party claims management, with a flexible strategy that results in a shorter claims life cycle, strict indemnity control, and the provision of creative and unique solutions according to the client's needs.

14. We will be happy to arrange a personal meeting with you to answer all your questions and obtain additional information about the company and its areas of expertise.

With great respect,

Ron Tusman

By: Ron Tosman – CEO, Broadsphere Israel

Broadsphere Israel is an international company specializing in third-party claims management. Our company focuses on the field of torts, including personal injury claims, property claims, third-party liability, and product liability.
The parent company, Tosman & Co. Appraisers and Surveyors, is among the leading appraisal firms in the insurance sector in Israel. The company has been active for over seven decades, providing appraisal and surveying services primarily for insurance purposes across all sectors in Israel and in most countries worldwide. Tosman & Co. works in cooperation with local insurers, reinsurers, companies, developers, investment and real estate firms, private and public financial institutions, municipalities, and more. Tosman & Co. is the exclusive representative in Israel of Crawford & Co., the world’s largest international appraisal company.
Cooperation with the parent company, Tosman & Co., allows clients to receive a wide range of solutions in legal, insurance, and appraisal fields, providing professional, fast, and comprehensive responses when receiving demand letters and claims.
In collaboration with the insurance agency Itzik Simon, our company offers clients an initial evaluation of their case free of charge, as well as competitive and cost-effective rates if the case is settled and the client receives a dismissal letter.
Broadsphere conducts an initial assessment of clients’ claims and provides fast and effective feedback regarding the likelihood of success and the compensation amount for the damage incurred, helping clients decide whether to forward the claim to their insurance company.
We strive to be the leading company in our field while maintaining the highest level of service for our clients. Broadsphere commits to providing clients with ongoing and readily available support.
Broadsphere undertakes, before any negotiation is finalized, to update the client and obtain their approval for the settlement amount, unless otherwise agreed between the parties.
Broadsphere informs the client in situations where there is reason to reject a demand or claim.
Our clients include public and commercial entities such as the UN, Tel Aviv Municipality, the global ISS network, Hilton Hotels, David Intercontinental Hotel, IsraeliPT, and many more.
Clients may terminate their engagement with Broadsphere at any time, provided they have paid for the cases being handled and/or cases that have already been processed.
The company’s goal is to manage claims in the most effective way, achieving cost savings while preserving your company’s reputation and name, through full cooperation with insurance companies.
Our company possesses the professional experience and capabilities required to optimally manage third-party claims, employing a flexible strategy that shortens claim lifecycles, ensures rigorous indemnity control, and provides creative and unique solutions tailored to the client’s needs.
We would be happy to schedule a personal meeting to answer all your questions and provide additional information about the company and its areas of expertise.